Careers at Cloud9

Cloud9 Analytics delivers easy-to-use performance management applications directly to sales, marketing, and operations organizations as a service over the Internet.

If you would like to be part of a team of highly driven and innovative individuals who are reshaping the way business people gain visibility to the status of their business, we’d like to speak with you. At Cloud9 Analytics, we believe in leveraging leading edge technologies to solve the right business problems. Help us build and sell the next generation of SaaS performance management applications.

If this sounds like fun, we’d like to talk to you. Please send a cover note and your resume to jobs@cloud9analytics.com

Open Positions:

Senior Product Manager Cloud9 Analytics is looking for a passionate and creative Senior Product Manager to take ownership for the advancement of our industry leading SaaS Performance Management applications. Cloud9’s Performance Management applications automate the planning, execution and optimization process for sales managers today, with support for other front office functions on the roadmap. Cloud9 has over 100 customers around the globe today who report significant increases in revenue as a direct result of deploying these applications across the sales management team. Built on the industry’s first and only SaaS performance management application platform, Cloud9’s performance management applications are delivered directly to the front office manager and, up and running in hours with no IT support required. Responsibilities:

  • • Deeply understand and validate the needs of current and target customers through quantitative and qualitative customer research. Passionately represent the voice of the customer to internal teams. Enable and lead the cross-functional Performance Management applications team to gain a clear understanding of the customer problems we are trying to solve.
  • • Responsible for end-to-end product lifecycle of Cloud9 performance management solutions including: definition of market and product requirements, release planning, functional requirements and specifications through sales enablement and customer communications.
  • • Drive a quality product planning process from product planning, use case definition, development and release cycles with engineering and QE.
  • • Form the vision for winning application solutions, collaborating with Senior Management, Development, Marketing and other Product Managers. Create and execute the short and long-term roadmap to achieve the vision for each application area.
  • • Proactively conceive, define, and drive the creation of new features that customers love.
  • • Prioritize product enhancements and customer requests by making smart, decisive tradeoffs using data-driven analysis and sound judgment.
  • • Create use cases, user stories, and detailed product requirement documents that clearly articulate desired product functionality. Collaborate with the Development, User Experience, QA, and Doc teams to create exceptional solutions to customer problems.
  • • Be the subject matter expert for the Performance Management Applications and act as a product evangelist to build awareness and understanding of the products and their features internally and externally.
  • • Collaborate with Marketing, Sales, Training, Professional Services, and Support to create the content and tools needed to successfully sell, implement, and service your products.
  • • Develop a deep understanding of the marketplace and competitive environment.

Qualifications/Skills:

  • • 5+ years of related product management experience. Business Applications and SaaS PM experience are expected.
  • • Experience participating in an Agile development and rapid prototyping process
  • • Experience creating commercial business applications targeted at enterprise users but with consumer-services-like interfaces. Experience with business analytics a plus.
  • • Sound understanding of underlying management and related business processes in the Front Office
  • • Passionate about understanding and solving customer needs
  • • Proven track record of shipping amazing product solutions that deliver clear ROI to customers
  • • Entrepreneurial drive and demonstrated ability to achieve stretch goals in a fast-paced start-up environment
  • • Creative problem solver who inspires innovation across the entire team
  • • Superior analytical skills, sound business judgment, the courage to make difficult decisions and defend these decisions with sound logic
  • • Strong leadership, communication, and influence skills
  • • Ability to multi-task and deliver under pressure in a high-visibility role.
  • • Hands on HTML and Javascript experience a plus
  • • BS/BA required. MBA or technical Master’s degree preferred.





Account Development Representative
Reporting to the VP, Marketing, you will use your exceptional interpersonal skills and lead qualification techniques to nurture and convert marketing inquiries into opportunities for sales. Based on an agreed sales process and criteria, you should be comfortable passing converted leads to sales and monitoring new inquiries in the funnel. You should be comfortable moving past gatekeepers, speaking with C-Level and other senior level decision-makers, and setting appointments between qualified prospects and sales representatives. You must demonstrate superior verbal and written communications abilities and work well independently as well as across teams. You are familiar with CRM systems such as salesforce.com and meticulously update your daily activity and are also well versed in office productivity tools like Microsoft Outlook.




Accounting Manger / Controller
If you are a hands-on finance professional who thrives in a creative, entrepreneurial environment, who is able to support management with financial and operational information while running the day to day financial functions, this may be just the right job for you. We see this as a major growth opportunity.

Responsibilities:
Accounting Management/Financial Reporting
➢ Responsible for running and organization of the accounting functions
➢ Preparation of accurate and timely financial statements in conformance with Generally Accepted Accounting Principles (“GAAP”)
➢ Compile and analyze accounting data and prepare reports, giving detailed and informed insight
➢ Prepare schedules for year-end CPA audit and quarterly reviews by CPA firms
➢ Advise CFO of financial, legal and operational issues
➢ Prepare contracts for outside service providers
➢ Maintain schedules of fixed assets and depreciation
➢ Prepare County Property Tax and State Sales Tax returns

Operations:
➢ Responsible for internal operational systems and structures, including but not limited to controls, policies & procedures
➢ Invoicing, collections and AP
➢ Responsible for the payroll system and related reporting
➢ Maintenance of HR and equity records
➢ Monitor leases, purchases, contracts and insurance
➢ Maintenance of the SalesForce.com CRM system
➢ Maintain appropriate levels of liability, property, and casualty insurance
Skills

Experience/Skills:
➢ Bachelor’s Degree in Accounting / Finance
➢ 8 years of increasing responsibilities as an accountant in an environment with high attention to detail and a commitment to outstanding results
➢ Highly proficient using QuickBooks, Excel (no exceptions) and knowledge of other MS Office applications
➢Experience working with SalesForce.com and maintenance of this data base would be a definite plus
➢ Exposure to various accounting software packages and or billing systems
➢ Experience with General Ledger and Fixed Assets
➢ Manage and prepare monthly analysis and reconciliation of financial reports
➢ Understanding of Stock Option and related documentation
➢ Must have excellent interpersonal and communication skills, more than a number cruncher
➢ Demonstrated analysis and trouble shooting skills
➢ Ability to follow through with unresolved or questionable issues
➢ Excellent organization, verbal and written skills
➢ Drive, hardworking, and comfortable working in a team environment